To help you get the support you need, Micromine has two support options for those with a current maintenance agreement.
When making a support request please supply your licence number, software version and contact details to help us assist you as quickly as possible; these can be obtained from the Help | About menu of your software.
If you do not find the answers you need in the product help, your next step is to log a case with Micromine Client Services.

i) Via Email
This is the preferred method; please email your request to: support@micromine.com.au

ii) Via Telephone
If you need assistance directly or would like to speak to a Micromine Client Services representative, please call:

PITRAM clients are also provided with 24/7 support for production critical issues; to phone the after hours client services representative please contact your PITRAM Site Administrator for details.
Micromine also offers consulting and training services to compliment its support services; for details of our courses please see the Training Page.
Micromine is working towards an exciting new 24/7 global support scheme for our PITRAM/DOME clients. Click here to find out more.

Latest Downloads

	Item	Release	Date	Notes	Downloads
	MICROMINE 11.0 Release	xx	xx
	MICROMINE 11 Service Pack 1	11.0.1 SP1a	March 4, 2008
	MICROMINE 11 Service Pack 2	11.0.2 SP2	May 12, 2008
	MICROMINE 11 Service Pack 3	11.0.3 SP3	August 18, 2008
	Network Security Key Server Installer		January 12, 2009
	MICROMINE 11 Service Pack 4	11.0.4 SP4	January 13, 2009